Services we offer

We provide a full range of consulting services that help transform organizations and improve personal and professional performance. Our services are categorized into three primary areas: Transformational Training, Coaching, Counseling, Keynote Speaking, and Wealth Strategies. Our client base includes corporations, small to mid-sized businesses, government agencies, educational institutions, faith-based organizations, and nonprofit organizations. Totally “You”-nique delivers high-quality, customized solutions that meet the unique needs of organizations of all sizes and across all industries.

 

Our signature Emotional Etiquette™ programs can be seamlessly integrated into leadership development, workforce training, employee engagement, customer service, education, youth development, and executive coaching initiatives. Designed to strengthen emotional awareness, communication, decision-making, workplace relationships, and behavioral responses, Emotional Etiquette™ equips individuals and teams with practical strategies that enhance both personal effectiveness and organizational performance.

Training

Coaching

Keynote Speaking

Counseling

Wealth Strategies

Services we offer

We provide a full range of consulting services that help transform organizations and improve personal and professional performance. Our services are categorized into the following areas: Training, Coaching and Keynote Speaking.

Our client base ranges from corporations, small to mid size businesses, government agencies, educational institutions and non-profit organizations.  Totally “You”-nique delivers high-quality, solutions to organizations of any size or industry.

Training

Coaching

Keynote Speaking

Counseling

Wealth Strategies

Training

Totally “You”-nique is your one-stop solution for personable, engaging, and transformational training experiences designed to meet the evolving needs of today’s organizations, professionals, and teams. With more than 100 training topics available as individual sessions or comprehensive training series, our programs can be tailored to align with your organization’s goals, workforce, culture, and desired outcomes. Many of our training experiences are infused with Emotional Etiquette™, helping participants move beyond simply learning information to developing greater self-awareness, communication, professionalism, leadership, and intentional responses in the workplace. When your training needs extend beyond our existing library, our custom curriculum development service allows us to design specialized content specifically for your organization, ensuring that your learning experience is relevant, practical, engaging, and “You”-uniquely yours.

Change Management

Our change management training begins with addressing the universal human aspect of change. We explore the individual and their respective roles and discuss the implementation of a structured approach to change through self-awareness. Authentically identifying the needed change, when and how to implement sustainable change, and who the changemakers are, happen best when individual coaching is coupled with training. This offers increased potential for maximum change in the people, culture, and organization.

Childcare Training

Embark on a journey of professional growth and empowerment with our Continuing Education Training Classes tailored specifically for childcare professionals and home daycare owners. Elevate your expertise and enrich the quality of care you provide by engaging in cutting-edge courses designed to address the unique challenges and opportunities in the childcare industry. Our dynamic training sessions blend the latest research with practical insights, offering you a comprehensive toolkit to enhance your skills. From advanced child development strategies to effective business management practices, our courses are crafted to equip you with the knowledge and confidence needed to excel in today’s ever-evolving childcare landscape. Join us as we foster a community of dedicated professionals committed to creating safe, nurturing, and enriching environments for the children in our care. Invest in your future, and let’s embark on this transformative educational journey together! 

Communication Development

Our training was designed to help individuals and companies refine the keys of communication to unlock the door to success. Our tools heighten the self-awareness of each participant to maximize their impact when speaking, writing, or presenting to various audiences. Our goal is to make sure your style and the way you deliver information, create an impressive polished, and professional image.

Conflict Management

A person’s ability to manage conflict will either add to or detract from their relationship equity personally and professionally. Unaddressed minor annoyances can expedite unhealthy confrontations, or worse, passive-aggressive retaliation. Very few people enjoy conflict, yet most people lack the tools necessary to effectively resolve conflict. We will help you understand the importance of “valuing differences,” so that settling the conflict is not a situation where one person wins, and the other person loses. with bullets, italics or bold, and add links.

Customer Relationship Management

We offer a broad range of services that help our clients define and then achieve their CRM objectives. We accomplish this by collaborating intimately with our clients to build more productive, intimate, mutually rewarding, and profitable relationships with their customers.

Diversity, Equity, & Inclusion Training

Unfortunately, prejudices and biases often hinder individuals from reaching their true potential. Why? Because most people interact with individuals of different races, ages, ethnic groups, and countless other identity characteristics without an inclusive thought process. Our DEI training help individuals and organizations acquire the intercultural skills needed to improve their own self-awareness first to enhance their understanding and subconscious biases of people who have different "cultural lenses." It also helps to improve performance in today’s culturally diverse marketplace, and overall communication within families, teams, and organizations. 

Emotional Etiquette™

Learn more about emotional etiquette here: www.totallyyou-nique.com/emotional-etiquette

Etiquette, Polishing, & Refinement

At the Totally “You”-nique Institute of Excellence, we believe true refinement begins long before a handshake, a first impression, or a seat at the table. We specialize in developing polished, confident individuals of all ages through comprehensive training in etiquette, social skills, personal presentation, communication, confidence building, and professional presence. From international and business etiquette to dining etiquette, executive presence, and social grace, our customized programs equip participants with the knowledge and skills to thrive in every personal and professional environment.

What sets our approach apart is our commitment to inside-out transformation. Grounded in trauma-informed principles, we recognize that lasting confidence, professionalism, and refinement are not achieved by simply changing outward behaviors. True polish is cultivated when individuals understand the experiences and behavioral patterns that influence how they show up in the world. By developing both the inner person and the outward presentation, we help our clients build authentic confidence, emotional maturity, and a presence that is both genuine and enduring.

Whether you are preparing for academic success, advancing your career, strengthening your leadership presence, or refining your social and professional etiquette, the Totally “You”-nique Institute of Excellence provides the tools, insight, and support to help you become the highest expression of your Totally “You”-nique self. 

We recognize that lasting confidence, professionalism, and refinement are not achieved by simply changing outward behaviors. True polish is cultivated when individuals understand the experiences and behavioral patterns that influence how they show up in the world.

 

To schedule your consultation, contact us at 585-330-0766 or 585-454-9827, email [email protected], or via social media at @iamdrpamala.

International Social Graces

Having good people skills play a huge role in helping individuals reach interpersonal goals. We will assist you with learning the proper rules of engagement for success in your personal and professional life. Topics include courtesies and pleasantries, etiquette, manners, corporate protocol, and international customs.

Leadership Development

To remain competitive, savvy employers hire and retain individuals who possess transferrable leadership skills. These skills are fundamental to the success, vitality, and growth of the individual and the organization. We pride ourselves on delivering practical leadership training that hones transferrable skills so that attendees become effective and impactful immediately, in their personal and professional life.

Marketing and Branding

We help you develop and identify fundamental strategies for building and managing successful branding and marketing campaigns. Our training encompasses promoting and selling your products or services by developing market research, advertising, and sales goals and objectives. We will teach you how to grow your business, enhance your brand, reach your target audience, and attract your ideal customer or client.

Organizational Development

Most organizational development targets the organization's culture including systems, processes, and rewards first. We use a more self-aware, holistic, and effective approach. Working on the "people" issues, allows a space for positive and sustainable change in the person. Because people design organizational systems, we believe the people should be able to identify their value and impact on the system before influencing the system.

Transitional Employment

If you are unemployed due to position elimination, department or company downsize, loss of business, company going out of business, or relocating to another part of the country, you should consider investigating our training for dislocated workers. You may be a professional that is looking to hone your professional development skills or looking to transition your career in another direction. Our employment transitions training will provide the skills and resources necessary to succeed in today’s workplace that demands multi-faceted leaders. 

Professional Development

Our training were designed to meet the professional goals of individuals of various sectors. Trainings are taught by facilitators who have experience within the field and can offer the latest insight on trends. Trainings are also small enough to allow for an optimal learning environment, but large enough for you to gain insight from other attendees. Our training is hands-on, interactive sessions that provide an opportunity to gain new skills or hone existing ones. 

Social Skills Development

Our training offers social skill aptitude via intervention and instruction that help individuals improve social graces, communication skills, and understanding of how to relate to other people's social behavior through their feelings, thoughts, and needs by first understanding your own.

 

Transitional Life Skill Training

Transitional Life skills are the skills that a person must possess to successfully live in today's world. Our training focuses on the prevention, rehabilitation, resocialization, and re-entry of at-risk youth, youthful offenders, ex-inmates, parolees, and women in transition. Our training help to promote self-reliance, responsibility, and family stability, through gaining and retaining employment, financial literacy/management, living and thriving as part of a community, and learning effective communication, and interpersonal skills. 

Youth Development

Our program initiates youth to move forward to their next level of maturity, and life skill competencies. The Program is for youth who are ready to experience a personal challenge, and initiation into healthy, responsible adulthood. It is an integrated approach to self-development with focus on both inner and outer improvement. It focuses on positive change in an individual’s thoughts, speech, conduct, character, and personality. 

Coming Soon

Training

Totally “You”-nique is the ONE STOP SHOP for all your training solution needs.  We have over 100 training topics from which to choose as either a la carte or as a series of trainings.  Our training programs were designed to be tailored to suit your organization’s specific needs.  We understand that you may sometimes have a training need that our library of materials does not address directly.  When this happens, you have the option of taking advantage of our Custom Curriculum Development, which means that we design and develop content just for your organization. Some of our most popular trainings are:

Change Management

Our change management training begins with addressing the universal human aspect of change. We explore the individual and their respective roles and discuss the implementation of a structured approach to change through self-awareness. Authentically identifying the needed change, when and how to implement sustainable change, and who the changemakers are, happen best when individual coaching is coupled with training. This offers increased potential for maximum change in the people, culture, and organization.

Childcare Training

Embark on a journey of professional growth and empowerment with our Continuing Education Training Classes tailored specifically for childcare professionals and home daycare owners. Elevate your expertise and enrich the quality of care you provide by engaging in cutting-edge courses designed to address the unique challenges and opportunities in the childcare industry. Our dynamic training sessions blend the latest research with practical insights, offering you a comprehensive toolkit to enhance your skills. From advanced child development strategies to effective business management practices, our courses are crafted to equip you with the knowledge and confidence needed to excel in today’s ever-evolving childcare landscape. Join us as we foster a community of dedicated professionals committed to creating safe, nurturing, and enriching environments for the children in our care. Invest in your future, and let’s embark on this transformative educational journey together! 

Communication Development

Our training was designed to help individuals and companies refine the keys of communication to unlock the door to success. Our tools heighten the self-awareness of each participant to maximize their impact when speaking, writing, or presenting to various audiences. Our goal is to make sure your style and the way you deliver information, create an impressive polished, and professional image.

Conflict Management

A person’s ability to manage conflict will either add to or detract from their relationship equity personally and professionally. Unaddressed minor annoyances can expedite unhealthy confrontations, or worse, passive-aggressive retaliation. Very few people enjoy conflict, yet most people lack the tools necessary to effectively resolve conflict. We will help you understand the importance of “valuing differences,” so that settling the conflict is not a situation where one person wins, and the other person loses. with bullets, italics or bold, and add links.

Customer Relationship Management

We offer a broad range of services that help our clients define and then achieve their CRM objectives. We accomplish this by collaborating intimately with our clients to build more productive, intimate, mutually rewarding, and profitable relationships with their customers.

Diversity, Equity, & Inclusion Training Diversity, Equity, & Inclusion Training

Unfortunately, prejudices and biases often hinder individuals from reaching their true potential. Why? Because most people interact with individuals of different races, ages, ethnic groups, and countless other identity characteristics without an inclusive thought process. Our DEI training help individuals and organizations acquire the intercultural skills needed to improve their own self-awareness first to enhance their understanding and subconscious biases of people who have different "cultural lenses." It also helps to improve performance in today’s culturally diverse marketplace, and overall communication within families, teams, and organizations. 

Etiquette, Polishing, & Refinement

At the Totally “You”-nique Institute of Excellence, we believe true refinement begins long before a handshake, a first impression, or a seat at the table. We specialize in developing polished, confident individuals of all ages through comprehensive training in etiquette, social skills, personal presentation, communication, confidence building, and professional presence. From international and business etiquette to dining etiquette, executive presence, and social grace, our customized programs equip participants with the knowledge and skills to thrive in every personal and professional environment.

What sets our approach apart is our commitment to inside-out transformation.

 Grounded in trauma-informed principles, we recognize that lasting confidence, professionalism, and refinement are not achieved by simply changing outward behaviors. True polish is cultivated when individuals understand the experiences and behavioral patterns that influence how they show up in the world. By developing both the inner person and the outward presentation, we help our clients build authentic confidence, emotional maturity, and a presence that is both genuine and enduring.

 Whether you are preparing for academic success, advancing your career, strengthening your leadership presence, or refining your social and professional etiquette, the Totally “You”-nique Institute of Excellence provides the tools, insight, and support to help you become the highest expression of your Totally “You”-nique self. 

We recognize that lasting confidence, professionalism, and refinement are not achieved by simply changing outward behaviors. True polish is cultivated when individuals understand the experiences and behavioral patterns that influence how they show up in the world.

 

To schedule your consultation, contact us at 585-330-0766 or 585-454-9827, email [email protected], or via social media at @iamdrpamala.

International Social Graces

Having good people skills play a huge role in helping individuals reach interpersonal goals. We will assist you with learning the proper rules of engagement for success in your personal and professional life. Topics include courtesies and pleasantries, etiquette, manners, corporate protocol, and international customs.

Leadership Development

To remain competitive, savvy employers hire and retain individuals who possess transferrable leadership skills. These skills are fundamental to the success, vitality, and growth of the individual and the organization. We pride ourselves on delivering practical leadership training that hones transferrable skills so that attendees become effective and impactful immediately, in their personal and professional life.

Marketing and Branding

We help you develop and identify fundamental strategies for building and managing successful branding and marketing campaigns. Our training encompasses promoting and selling your products or services by developing market research, advertising, and sales goals and objectives. We will teach you how to grow your business, enhance your brand, reach your target audience, and attract your ideal customer or client.

Organizational Development

Most organizational development targets the organization's culture including systems, processes, and rewards first. We use a more self-aware, holistic, and effective approach. Working on the "people" issues, allows a space for positive and sustainable change in the person. Because people design organizational systems, we believe the people should be able to identify their value and impact on the system before influencing the system.

Transitional Employment

If you are unemployed due to position elimination, department or company downsize, loss of business, company going out of business, or relocating to another part of the country, you should consider investigating our training for dislocated workers. You may be a professional that is looking to hone your professional development skills or looking to transition your career in another direction. Our employment transitions training will provide the skills and resources necessary to succeed in today’s workplace that demands multi-faceted leaders. 

Professional Development

Our training were designed to meet the professional goals of individuals of various sectors. Trainings are taught by facilitators who have experience within the field and can offer the latest insight on trends. Trainings are also small enough to allow for an optimal learning environment, but large enough for you to gain insight from other attendees. Our training is hands-on, interactive sessions that provide an opportunity to gain new skills or hone existing ones. 

Social Skills Development

Our training offers social skill aptitude via intervention and instruction that help individuals improve social graces, communication skills, and understanding of how to relate to other people's social behavior through their feelings, thoughts, and needs by first understanding your own.

 

Transitional Life Skill Training

Transitional Life skills are the skills that a person must possess to successfully live in today's world. Our training focuses on the prevention, rehabilitation, resocialization, and re-entry of at-risk youth, youthful offenders, ex-inmates, parolees, and women in transition. Our training help to promote self-reliance, responsibility, and family stability, through gaining and retaining employment, financial literacy/management, living and thriving as part of a community, and learning effective communication, and interpersonal skills. 

Youth Development

Our program initiates youth to move forward to their next level of maturity, and life skill competencies. The Program is for youth who are ready to experience a personal challenge, and initiation into healthy, responsible adulthood. It is an integrated approach to self-development with focus on both inner and outer improvement. It focuses on positive change in an individual’s thoughts, speech, conduct, character, and personality. 

Coming Soon

Coaching

Our personal, professional, behavior-focused, and trauma-informed coaching experiences are thoughtfully infused with Emotional Etiquette™ to help you better understand how you think, feel, communicate, respond, and show up in your life and work. Whether through individual or group coaching, each experience is co-created with your unique goals, aspirations, and desired growth in mind, providing a supportive and nonjudgmental space to help you change, realign, release what no longer serves you, and discover or rediscover the best parts of yourself. This is more than reaching goals; it is an intentional journey toward greater self-awareness, authenticity, confidence, and Emotional Authority™ so you can become more fully aligned with the authentic version of your Totally “You”-nique self.

Counseling

If you find that you need a little more support than coaching can provide, or you are experiencing a level of emotional vulnerability that feels beyond the scope of your coaching journey, we encourage you to take advantage of our curated referral list of licensed mental health professionals. Totally “You”-nique provides this as a referral-based resource and does not provide counseling, psychotherapy, diagnosis, or clinical treatment. Our goal is to help you recognize when additional support may be beneficial and connect you with qualified professionals who can provide the confidential, compassionate care you need as you continue your journey toward greater well-being.

Keynote Speaking

Looking for a dynamic keynote speaker who can do more than inspire the room? Dr. Pamala Brown-Grinion is a transformational keynote speaker and the Creator of Emotional Etiquette™, a groundbreaking approach that helps individuals understand the emotions, experiences, and patterns influencing how they think, feel, communicate, lead, and respond. Blending compelling storytelling, practical insight, humor, and meaningful audience engagement, Dr. Pamala challenges audiences to look beyond behavior, discover the Hidden Language™ beneath how they show up, and develop greater self-awareness, intentionality, and Emotional Authority™. From corporations, conferences, and professional associations to educational institutions, faith-based organizations, women's gatherings, community groups, and youth programs, each keynote is thoughtfully tailored to create an experience that resonates long after the event ends. To invite Dr. Pamala to your next event, email [email protected] or call 585-454-9827.

Coaching

We offer Behavior Modification, Personal, Professional, and Trauma-Informed coaching. Our group and individual coaching sessions are co-created with each person in mind. We help you navigate through each of your desired goals and ambitions. Your transformation will be personal, intentional, and introduced in a non-judgmental manner to help you change, realign, shed, discover, or rediscover the best parts of yourself…honestly and authentically.

Finding yourself should be a life-altering experience that ushers you into your “best in class” self.

Counseling

Embark on a transformative journey toward holistic well-being through our counseling services. Recognizing the courage it takes to seek support, we now proudly offer referrals to complement our empowering coaching offerings. Our seasoned counselors are committed to creating a safe and empathetic environment, providing you the freedom to express your thoughts and emotions openly. Whether you're navigating life's twists and turns, overcoming challenges, or simply embarking on a journey of self-discovery, our counseling services provide a confidential and compassionate avenue for unwavering support. Your mental health is of paramount importance, and we are here to guide you toward a path of resilience, profound insights, and positive transformation. Take that bold first step towards a healthier, happier version of yourself.

Motivational Speaking

If you require a dynamic motivational or keynote speaker for adult or youth-friendly events, please email me at: [email protected] or call: 585-454-9827.

Totally “You”-nique Wealth Strategies

Totally “You”-nique Wealth Strategies provides a “You”-nique menu of financial products and strategies designed to meet the diverse needs of individuals, families, and businesses across our licensed markets throughout the United States. We believe financial planning should never be one-size-fits-all, which is why we help clients explore customized retirement, protection, wealth accumulation, and income strategies based on their individual goals, needs, and financial circumstances.

Life Insurance

Life insurance can be an important cornerstone of a comprehensive financial strategy, helping provide financial protection for the people and priorities that matter most to you. Depending on the type of policy selected, certain life insurance products may also offer opportunities to accumulate cash value, earn dividends when applicable, and provide living benefits that may be accessed under qualifying circumstances, creating protection that can extend beyond the traditional death benefit.

IRA Rollovers & Pension Strategies

Did you know there is no minimum age for contributing to an IRA? Eligibility is generally based on having qualifying taxable compensation rather than reaching a particular age. Whether you are beginning your retirement journey or deciding what to do with an existing IRA, 401(k), 403(b), pension, or other eligible retirement assets, we help you explore strategies for consolidating and repositioning retirement funds. Eligible retirement assets may be moved through properly structured rollovers or transfers while preserving their tax-qualified status, subject to applicable IRS rules, plan provisions, and individual circumstances.

Annuities

Annuities can provide another option for individuals seeking to accumulate retirement assets, protect a portion of their savings, and create a dependable retirement income strategy. Depending on the product, annuities may provide tax-deferred growth, protection from certain market losses, and options for converting accumulated value into scheduled income payments. Certain annuities can be structured to provide monthly income, including lifetime income options, helping you create an additional retirement “paycheck” designed to support your financial needs throughout retirement.

SMARTlock™ Strategy

The SMARTlock™ strategy is designed for individuals seeking to strategically reposition existing assets to address multiple retirement concerns, including growth, long-term care, insurance protection, tax efficiency, and legacy planning. Rather than requiring multiple ongoing transfers, the strategy may use a single intentional repositioning of eligible assets into appropriately designed insurance and retirement solutions, subject to product eligibility, underwriting, tax rules, contribution or funding limitations, and the requirements of the originating and receiving plans. Because the specific SMARTlock™ structure matters, we help clients determine whether the strategy is appropriate for their financial circumstances rather than presenting it as a one-size-fits-all solution.

Section 125 Employer Tax-Savings Strategies

We also work with organizations seeking strategies that can help reduce eligible payroll-related expenses while expanding access to valuable employee benefits. A properly structured Section 125 Cafeteria Plan allows employees to pay for certain qualified benefits on a pre-tax basis, and those eligible salary-reduction amounts generally are not subject to FICA taxes, which can reduce the employer's taxable payroll and corresponding FICA expense. We help organizations explore how these strategies may fit within their employee-benefits structure while recognizing that plan design, eligibility, compliance, and actual tax savings vary by employer.

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Working Hours

By Appointment Only

Mon: 9am – 5pm

Tue: 9am – 5pm

Wed: 9am – 5pm

Thu: 9am – 5pm

Fri: 9am – 5pm

Location

2024 W. Henrietta Road Building 2A Rochester, NY 14623

Email: [email protected]

Phone

Office: 585-454-9827

Mobile: 585-330-0766

© 2026 Totally You-nique Educational Consultants, LLC. All rights reserved.

Totally “You”-nique Wealth Strategies

Provides quality products and services to meet the multiple financial needs of our individual and business customers in markets serving NY, DC, FL, GA, MD, MI, NC, and OH. We offer customized solutions to meet the client’s individual needs by pairing Life Insurance, Annuities, IRA Rollovers, and Pension Strategies. 

Life Insurance

Life insurance forms the cornerstone of any robust financial plan, safeguarding not only your life but also the well-being of those you hold dear. Certain life insurance offerings have the potential to accrue cash value, yield dividends, and offer living benefits, ensuring comprehensive protection throughout your lifetime.

Annuities

For those who have reached the contribution limits of an IRA or 401(k), an annuity might be a suitable option. The tax-deferred growth offered by an annuity can play a crucial role in augmenting and safeguarding your savings. Notably, it stands out as the sole investment vehicle that assures a guaranteed income that is immune to outliving

IRA Rollovers/ Pension Strategies

An Individual Retirement Account (IRA) is a tax-advantaged investment account designed to help individuals save for retirement. IRAs are established by individuals, not employers, and offer various tax benefits depending on the type of IRA.

An IRA rollover is a process where funds from one Individual Retirement Account (IRA) are transferred to another IRA or a different retirement account. This movement of funds is typically done without triggering taxes or penalties, provided the rollover is completed within certain timeframes and meets specific criteria.ng

Follow us

Service Hour

By Appointment Only

Monday - Friday: 9am – 5pm

Location

2024 W. Henrietta Road Building 2A Rochester, NY 14623

Email: [email protected]

Phone

Office: 585-454-9827

Mobile: 585-330-0766